FREE SHIPPING ON ALL ORDERS
In order to facilitate the entire shipping and to ensure that you will receive the item in time, please provide us with your full address, including city, state, and region if applicable.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
You can expect to get your products within 2-3 weeks to the US. Sometimes, our popular promotional items may be delayed 1-2 weeks due to the extremely high demand. We will send you tracking information and shipping updates to your email once your products are ready, so please make sure email@example.com is whitelisted and not in Spam.
International orders generally take 1-2 weeks longer.
If your order has not arrived, contact us using the Contact form on the SUPPORT PAGE and we will help you out!
Note: We break up packages sometimes in order to get you your products faster, so do not worry! If you get only part of your order in a package, it only means the other parts are coming in soon and you can enjoy the already-delivered part of the order.
We offer a 30 Day Money Back Guarantee. If you aren’t happy with your order, please email us at firstname.lastname@example.org
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
You can pay by credit card, PayPal, Amazon pay, Apple Pay, etc. All orders have to be paid before the shipment.